Tuesday, August 11, 2020

Google RCS chatbot

Full context at bottom if needed.

I was asked to create a very basic Google RCS chatbot. I started doing it in Google's "Dialogflow" when things started to get confusing:

  1. I noticed that on top of "Dialogflow", Google has a seperate platform for RCS and now I'm not sure which one I should be using. I can't seem to use the new platform as this page says I have to contact their partnet to request early access. If I do a regular google sign-in on the first page, it just redirects me back to the same page.
  2. In Dialogflow, testing works fine if the bot responds with regular text. If it's an RCS then it doesn't work and I'm not sure where I can test that?

 

 

 

If it helps, this is the full context:

I'm a sysadmin in a tiny company that deals with phone numbers databases. Since RCS seems to become a thing, there was some talk at the top of "getting in the game". A very generous telecom company has agreed to involve us in their demo platform. I was asked to create a super dummy RCS chatbot to get things going - enough to fill the requirements (this excel sheet). If everything goes to plan then we'll probably hire someone more experienced to build what we need.

This is a little overwhelming to me because there is just no info online. At first I thought that these chatbots are built with "Dialogflow" but now I see there's a early access platform which I can't seem to understand how to get or if that's what I need. To get things more confusing I can't seem to request the early access going. I'm not even sure how I can test the chatbot I created with Dialogflow because their on-site testing only works for text.



Submitted August 11, 2020 at 05:46PM by HeadTea https://ift.tt/2XSYmFk via TikTokTikk

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