Monday, December 14, 2020

Infosys selected by El Paso Water as partner for customer service transformation

Infosys NSE -0.45 % announced on Monday a strategic partnership with El Paso Water(EPWater), a municipal utility in El Paso, Texas, to transform its legacy customer information systems (CIS) with Oracle Utilities Customer to Meter (C2M).

Bengaluru-headquartered Infosys said in a statement it will leverage its Preconfigured Accelerator for Customer Experience (PACE), to digitise EPWater's customer engagement and billing platforms.

A platinum-level member of the Oracle Partner Network, Infosys will accelerate the implementation of Oracle Utilities C2M on a platform-as-a-service model, along with cloud solutions for customer self-service and mobile workforce management, with its PACE framework to deliver accuracy and efficiency, the statement said.



Submitted December 15, 2020 at 09:49AM by nasirbobby https://ift.tt/3oKE37Y via TikTokTikk

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